MAKE AN IMPACT WITH NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

KNOWLEDGE, SKILLS, AND ATTRIBUTES:

• Ability to establish strong relationships with internal stakeholders and external clients
• Excellent client-centricity skills and ability to work at client sites
• Ability to manage customer satisfaction, commitment, and expectations to high service levels and manage escalations adequately
• Excellent written and verbal communication skills
• Excellent team-building skills and ability to work in high-pressure environments
• Ability to manage urgent and complex tasks simultaneously
• Good business acumen and commercial skills
• Passionate, strong initiative, self-driven with a commitment to succeed
• Good influencing ability whilst taking a collaborative approach
• Decisive with good attention to detail ability
• Ability to promote project services to both internal stakeholders and external clients
• Competent in project change management

ACADEMIC QUALIFICATIONS AND CERTIFICATIONS:

• Project Management degree or equivalent with a moderate level of related experience
• Relevant project management certifications preferably PMP
• ITIL certification is preferable

REQUIRED EXPERIENCE:

• Demonstrated moderate level project management experience preferably in a multinational professional services environment
• Proven client engagement experience
• Demonstrated understanding of the project life cycle
• Demonstrated competency in project change management
• Proven experience managing expectations when balancing alternatives against business and financial constraints
  Workplace type:
  Remote Working

Key Roles and Responsibilities:

• Lead and direct concurrent standard or complex projects.
• Engage with stakeholders to deliver projects from original concept through final implementation
• Ensure client satisfaction and manage escalations, acting as a single point of contact to the client
• Ensure that the project delivers an as-sold solution, remains within the baselined budget and is delivered on time whilst maintaining quality criteria and client satisfaction
• Manage the delivery of the project, including scope control and change management
• Ensure client satisfaction and manage escalations, acting as a single point of contact to the client
• Documentation and management of risks and issues
• Ensuring clear and concise communications to all stakeholders
• Coordinate activities of the project teams through task delegation, resource assignment and project management