Client Project Manager at NTT Ltd

Shanghai, Shanghai, China -

Full Time

Start Date

Immediate

Expiry Date

15 Jul, 26

Salary

0.0

Posted On

17 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Project management, Stakeholder management, Client engagement, Project lifecycle management, Risk mitigation, Quality assurance, Change management, Budget management, Communication skills, Problem-solving, Analytical skills, Business acumen, Commercial skills, Team coordination, Proposal development

Industry

IT Services and IT Consulting

Description

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Senior Associate Client Project Manager is a developing subject matter expert, responsible for leading and directing concurrent client projects classified as standard. This role may also be involved in larger-scale projects supervised by a Senior Project and/or Program Manager. The primary responsibility of the Senior Associate Client Project Manager is to interface with all project stakeholders to take projects from original concept through to final implementation, including handing over to Operations (whether internal to the organization or into the client's support operations). Key responsibilities: Interfaces with all project stakeholders to take projects from original concept through to final implementation. Contributes to the pre-sales process by providing proposals. Ensures that the project delivers the as-sold solution, remains within baseline budget, and is delivered on time while achieving quality criteria and maintaining client satisfaction. Manages client satisfaction, commitment, and expectations to high service levels and manage escalations adequately. Manages the entire project lifecycle, ensuring that client requirements are met, timelines are adhered to, and deliverables are achieved. Ensures effective project planning, stakeholder management, team coordination, risk mitigation, and quality assurance. Performs any other related task as required. To thrive in this role, you need to have: Relevant project management skills, including the ability to plan, organize, and execute projects from initiation to completion. Ability to establish strong relationships with internal stakeholders and external clients. Ability to manage customer satisfaction, commitment, and expectations to high service levels and manage escalations adequately. Good written and verbal communication skills. Ability to work in high-pressure environments. Ability to manage urgent tasks simultaneously. Some business acumen and commercial skills. Passionate, strong initiative, self-driven with a commitment to succeed. Some influencing ability whilst taking a collaborative approach. Decisive with good attention to detail ability. Ability to promote project services to both internal stakeholders and external clients. Competent in project change management. Familiarity of the industry, domain, or technology related to the client's project. Relevant problem-solving and analytical skills to identify and address issues that may arise during project implementation. Academic qualifications and certifications: Bachelor's degree or equivalent in business and / or project management or related field. Relevant project management certifications preferably PMP required. ITIL certification is beneficial. Required experience: Moderate level project management experience preferably in a multinational professional services environment. Moderate level client engagement experience. Demonstrated understanding of the project life cycle. Demonstrated competency in project change management. Moderate level experience managing expectations when balancing alternatives against business and financial constraints. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Third parties fraudulently posing as NTT DATA recruiters NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters—whether in writing or by phone—in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us. Is innovation part of your DNA? Do you want to enable a connected future for people, organizations, and society? Join our growing global NTT family and you’ll be part of the world’s largest ICT company (by revenue). We’ve combined the capabilities of 28 remarkable companies to become one, leading technology services provider. Together, we help our people, clients, and communities do great things with technology to create a more secure and connected future. We employ 40,000 people across 57 countries. By bringing together the world’s best technology companies and emerging innovators, we work together to deliver sustainable outcomes to businesses and the world. Innovation is part of our DNA. We believe it’s key to what makes us different. So, we strive to move forward, challenge the status quo, and drive excellence through the technologies we integrate and the services we deliver around the world. The result is connected cities, connected factories, connected healthcare, connected agriculture, connected conservation, connected mobility, and connected sport. Together we enable the connected future. You’ll be joining a global employer that is committed to attracting, growing and keeping the best talent. A place where you will be at the heart of our success!

Responsibilities

The Senior Associate Client Project Manager leads and directs standard client projects from concept through to final implementation and operational handover. They are responsible for managing project stakeholders, budgets, timelines, and client expectations to ensure high service levels and quality delivery.