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Client Relation Representative at TAQA Arabia

Cairo, Cairo, Egypt -

Full Time

Start Date

Immediate

Expiry Date

26 Sep, 26

Salary

0.0

Posted On

28 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Invoicing, SAP, Client Relations, Complaint Handling, Data Analysis, Communication, Problem Solving, Customer Service Software

Industry

Oil and Gas

Description

Job Duties & Responsibilities Issue Invoices for the Client and make sure that the transfer has been done to can enter the transaction on the SAP system. Perform deals with Clients. Handle Client complaints (Operational or Maintenance) and inquiries. Monitoring the Client consumption Prepare data analysis report which included (Amount of Clients / Number of complaints / Maintenance & Financial). Focal Point between developer & TAQA. Prepare a data analysis report for the developer (Number of new Clients & Number of disconnected Clients) Ensure that the clients have done all the notes needed for meter installation. Job Skills & Qualifications: Bachelor's (BS/BA) degree required. Very Good/Excellent command of the English Language (written & spoken) Strong communication and people skills. Working knowledge of Client service software, databases and tools. Dealing directly with Clients either by telephone or face to face and responding promptly to Client inquiries. Problem Solving Able to deal with different cultures and personalities. 0-2 Years experience Location: New Cairo Location: October/ New Cairo

Responsibilities

Manage client invoicing and transactions using the SAP system while handling operational and maintenance complaints. Act as a focal point between developers and TAQA, providing detailed data analysis reports on client consumption and status.