ABOUT ZEN RESIDENTIAL LTD.

At Zen Residential, we are dedicated to creating exceptional living experiences by providing top-tier property management services. As we scale our operations, we are committed to maintaining high standards of compliance, client satisfaction, and operational excellence. To support our growth, we are seeking a proactive and detail-oriented Client Relations Administrator to strengthen our team.

JOIN OUR GROWING TEAM AT ZEN RESIDENTIAL!

Are you passionate about making a difference in the way people live? Do you thrive in fast-paced, innovative environments where your skills can truly shine? If so, Zen Residential is looking for a motivated, tech-savvy individual to join our team as a Client Relations Administrator. This is more than a role — it’s your opportunity to kick-start a career in property management and operational support, helping us deliver high-quality housing experiences while developing your expertise.

ABOUT THE ROLE

To support our expanding operations, we’re seeking a proactive and detail-oriented team player who can help us streamline processes, maintain compliance, and support our property teams. You’ll be at the core of our day-to-day operations, ensuring everything runs smoothly, from lease paperwork to vendor coordination and reporting.

WHAT YOU’LL DO

• Assist with developing, implementing, and tracking policies and procedures.
• Support tenant onboarding and offboarding, including collecting documents and ensuring seamless transitions.
• Help ensure property and unit setups are accurate and audit files for quality and compliance.
• Draft reports, legal notices, and meeting documentation using your excellent PowerPoint and Word skills.
• Create and manage vendor RFPs, compare proposals, and track service delivery timelines.
• Support financial tasks like reviewing budgets, processing invoices, and tracking expenses.
• Collaborate with internal teams in organizing meetings, training, and process improvements.
• Handle tenant queries in coordination with property management, ensuring the highest level of service.