Working Hours - 35 - Mon - Fri 9 - 5 (1 hour lunch)
· Following up new leads who have contacted the firm via its website, phone and email
· Capturing personal data and taking a detailed summary of their complaint with their employer
· Considering whether they meet some pre-defined criteria
· Informing people, with empathy, who do not meet the criteria that we are unable to assist
· Admin Tasks including management of an busy Outlook account and updating an excel spreadhseet
Job Types: Full-time, Permanent
Pay: £23,000.00 per year

Benefits:

• On-site parking

Ability to commute/relocate:

• Newtownabbey BT36 6HN: reliably commute or plan to relocate before starting work (required)

Experience:

• Call centre: 1 year (required)

Work authorisation:

• United Kingdom (required)

Work Location: In perso

Please refer the Job description for details