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Client Relations Associate REMOTE - PART TIME WEEKENDS at Golden Reserve LLC
Dublin, Ohio, United States -
Full Time

Start Date

Immediate

Expiry Date

07 Apr, 26

Salary

20.0

Posted On

07 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Phone Communication, Customer Service, Appointment Scheduling, Script Adherence, Friendly Demeanor, Data Entry

Industry

Financial Services

Description
Description At Golden Reserve, we are disrupting the financial industry with retirement services that are right for Ohio retirees. We have over 20 offices across 3 states and growing. We generate leads through our Expedition Retirement TV and Radio shows, TV ads and other digital marketing channels. The primary responsibility of the Part Time (weekends) Client Relations Associate is to answer calls that are generated from our TV and Radio shows and schedule appointments for the callers and our Retirement Planners. Title: Client Relations Associate The position requires primarily the ability to sound friendly and be personable on the phone helping callers feel comfortable and positive about their first interacting with Golden Reserve. All conversations are scripted so adherence to the script is the most important part of being successful in this role. Schedule: This role is part-time. Shifts are Saturday (8:00AM—2:00pm, 3:00pm-8:00pm, 5:00pm-7:00pm) and Sunday (7:30am-2:00pm, 5:00pm-7:00pm, 5:00pm-8:00pm) Minimum expectation is 4 shifts per month. Compensation: $20.00 Hourly Rate Job Duties & Responsibilities: · Get comfortable enough with the call scripts that you sound natural while reading them to callers. · Take inbound calls through our phone system and follow script to schedule appointments. · Make a friendly, warm and professional first impression for the Golden Reserve brand. · Input all contact information correctly in our systems. Location: · Remote (work from home) · Must be able to reliably commute to Dublin, Ohio for training as needed Requirements 5+ Years of Work Experience Phone sales/support not required.
Responsibilities
The Client Relations Associate is responsible for answering calls generated from marketing efforts and scheduling appointments for callers with Retirement Planners. They must create a friendly and professional first impression while adhering to scripted conversations.