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Client Relations Center Intern at Hermes

Hong Kong Island, Hong Kong, China -

Full Time

Start Date

Immediate

Expiry Date

14 Jun, 26

Salary

0.0

Posted On

16 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Presentation, Problem-solving, Flexibility, Attention To Detail, Accuracy, Proactivity, English, Chinese, Cantonese, Mandarin

Industry

Retail Luxury Goods and Jewelry

Description

Responsibilities: * Drive project implementation with a focus on developing and executing online clienteling initiatives and enhancing the omni-channel customer experience * Prepare reports and perform administrative tasks to monitor, evaluate, and enhance project effectiveness * Coordinate with regional teams to ensure smooth rollout and adoption of new online communication tools * Handle ad hoc duties as assigned Requirements: * Good communication, presentation and problem-solving skills * Flexible and open-minded to keep abreast of change * High attention to detail and accuracy * Proactive in seeking guidance and contributing fresh ideas * Good command in both written and spoken English and Chinese (Cantonese and Mandarin) * Additional language proficiency (e.g., French, Korean, Japanese) is an advantage A creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs nearly 25,185 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each individual through responsible management. The company perpetuates the transmission of exceptional know-how through strong territorial anchoring that respects people and resources. Sixteen artisanal métiers feed the creativity of the house, whose collections are presented in over 300 stores around the world. Hermès Hong Kong and Macau, a subsidiary wholly owned by Hermès International, was established in Hong Kong in 1973; and extended to Macau in 2004. Currently, the subsidiary manages the business operations of 5 Hermès stores including a Flagship Store in Hong Kong and 4 in Macau.

Responsibilities

The intern will drive project implementation focusing on developing and executing online clienteling initiatives and enhancing the omni-channel customer experience. Responsibilities also include preparing reports, performing administrative tasks to monitor project effectiveness, and coordinating with regional teams for tool adoption.