A BIT ABOUT HEADBOX

HeadBox is Australia’s fastest-growing event tech company, on a mission to reinvent the way people plan and book events. We connect businesses with unique venues through our intuitive platform and cutting-edge software, creating seamless experiences from start to booking. Already a market leader in the UK, we launched in Australia in 2020 and have been growing rapidly ever since.
At HeadBox, our purpose is simple: we connect people and spaces to make brilliant things happen.
The idea was born out of frustration with outdated, time-consuming venue booking processes. Since then, we’ve been building technology that simplifies event planning for corporates, venue managers, and event organisers alike.
In 2020, Ali Lord, former Head of Events at Dentsu Aegis UK, brought HeadBox to Australia after seeing firsthand the power of our platform. Today, we’re well-established in the Australian market and continuing to grow.
Now, we’re looking for a driven and proactive Client Relations Executive to join our Melbourne team and help support our venue partners and be part of the next exciting phase of our growth.

THE ROLE

We’re looking for a proactive and personable Client Relations Executive to join our growing team. Based in Melbourne and working closely with our teams in Sydney and Melbourne, you’ll play a vital role in supporting our venue partners across Australia.
Reporting to the Head of Client Relations, you’ll work within our Host Team to ensure clients are onboarded effectively, supported consistently, and set up for long-term success with HeadBox. This is a client-facing, detail-oriented role that blends account management, customer success, and operational support.