Lead with impact. Deliver with excellence.

NM Insurance Pty Ltd is a market-leading distributor of insurance products and services across Australia and New Zealand, specialising in pleasure craft, motorcycle, caravan, and commercial marine insurance lines. Our products are distributed via licensed insurance brokers, franchised dealers, and directly to consumers.

We are seeking a professional and energetic Client Relations Manager to join our Client & Consumer Relations Team. This role is ideal for someone passionate about delivering exceptional client service, leading high-performing teams, and driving continuous improvement through collaboration and data-informed decision-making.

Job Requirements

Success in this role requires:

• Strong communication and time management skills
• Tier II Insurance Certification (mandatory)
• Proven leadership and team management experience
• Ability to manage own workload and support team performance
• Knowledge of underwriting standards and procedures
• Technical proficiency aligned with Delegated Authority Matrix
• Collaborative mindset and commitment to service excellence