CLIENT RELATIONSHIP MANAGER - CINCINNATI, OH

Join Our Growing Team in the Heart of the Midwest
Are you a relationship-building professional who thrives on connecting with clients and driving business growth? We’re seeking a dynamic Client Relationship Manager to join our Cincinnati team and help strengthen our client partnerships across the Greater Cincinnati area.

EXPERIENCE & EDUCATION

• Bachelor’s degree in Business, Marketing, Communications, or related field
• 3-5 years of experience in client relationship management, account management, or business development
• Proven track record of managing client relationships and achieving revenue targets

SKILLS & COMPETENCIES

• Excellent communication and presentation skills with ability to engage senior-level executives
• Strong analytical and problem-solving abilities
• Proficiency in CRM systems (Salesforce preferred) and Microsoft Office Suite
• Project management experience with ability to coordinate multiple initiatives
• Understanding of business financial metrics and contract negotiations

ABOUT THE ROLE

As a Client Relationship Manager, you’ll be the primary point of contact for our valued clients, ensuring exceptional service delivery while identifying opportunities for account growth and expansion. You’ll work closely with cross-functional teams to deliver tailored solutions that meet our clients’ evolving needs.

KEY RESPONSIBILITIES

• Client Management & Development
• Serve as the primary relationship contact for an assigned portfolio of key accounts
• Conduct regular client meetings, both in-person and virtual, to assess satisfaction and identify opportunities
• Develop and execute strategic account plans to drive revenue growth and client retention
• Present quarterly business reviews and strategic recommendations to client stakeholders