Client Relations Specialist at Anton Paar

Ashland, Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

21 May, 26

Salary

23.7

Posted On

20 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Satisfaction, Software User, Multitasking, Attention To Detail, Client Relations, Price Quotations, Invoicing, Shipping Methods Optimization, CRM, ERP, Order Processing, CRM Key User, Time Management, Organizational Skills, Prioritizing Skills

Industry

Measuring and Control Instrument Manufacturing

Description

Company Description You are ... a professional who is dedicated to outstanding customer satisfaction, a savvy software user who easily adopts new programs and processes, and a multitasker with attention to detail. As part of the customer service team, you work out of the Anton Paar USA Eastern Headquaters Office in Ashland, VA. You interact with external and internal customers on every aspect of the pre-sales workflow. You will report to the Director of Client Relations in Ashland, VA. The salary range for this position is $21.00 - $23.70. Anton Paar USA offers full benefits and a profit sharing contribution to your 401k retirement savings. We offer a $10,000 anniversary bonus every five years plus additional bonus opportunities. We are ... focused on selling and supporting Anton Paar's range of high-precision measuring instruments for physical, chemical, mechanical, and structural properties. A highly diverse, dynamic, and financially sound company, we have grown every year since our start in 1986. Our exceptionally high investment in R&D fuels industry-leading solutions throughout a vast range of the industrial and academic landscape, impacting nearly every product you use in daily life. Anton Paar USA is a for-profit sales and service organization in the Anton Paar Group, privately owned by the charitable Santner Foundation with its headquarters in Graz, Austria. Job Description Responsibilities include: Issuing price quotations, invoices, and optimizing shipping methods Creating and maintaining electronic records in CRM and ERP Processing orders from customers and web-shop CRM key user status, including training, problem resolution, and liaison to world headquarters (Graz, Austria) Qualifications Skills and qualifications you will need: Strong customer service skills Excellent time management, organizational, and prioritizing skills Associate's or Bachelor's degree in Business Administration or 3 years of experience in a professional environment client relations role Ownership of assigned cases and detail-oriented mindset Additional Information Life at Anton Paar is more than just work, with an employee-led In Motion Program organizing active social events during and outside working hours. We also offer unique and rewarding positions with competitive salaries, an award-winning benefits package, and opportunities for professional growth. We provide a drug free workplace and require pre-employment drug tests. Anton Paar USA, Inc. considers all qualified candidates for this position. This position is not eligible for current or future work authorization or visa sponsorship. #LI-KJ1

Responsibilities

Responsibilities include issuing price quotations, invoices, optimizing shipping methods, creating and maintaining electronic records in CRM and ERP, and processing customer orders. The role also involves acting as a CRM key user, including training and problem resolution.