Client Relations Specialist at Healthpointe Medical Group
Irwindale, CA 91706, USA -
Full Time


Start Date

Immediate

Expiry Date

05 Dec, 25

Salary

22.5

Posted On

06 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Outlook, Customer Service Skills, Dental Insurance, Flexible Schedule, Interpersonal Skills, Health Insurance, Vision Insurance, Excel, Communication Skills

Industry

Marketing/Advertising/Sales

Description

SCOPE:

Approximately 40% of the work will be done in the office, the remainder is fieldwork. A basic understanding of the healthcare industry is required.

How To Apply:

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Responsibilities

Fun and exciting client representative position available
Develop new business opportunities through fieldwork and sales networking
Perform proactive telephone and field calls to established/assigned accounts including reviewing employer accounts. Reviewing level of Client satisfaction with center performance and staff services, inventorying employer supplies (authorization forms, wall posters, trinkets)
Insures client protocols are kept current and accurate.
Conduct lunch meetings
Handle quality control issues in a timely response and professional manner.
Report problems and client feedback to upper management for follow-up and resolution.
Presenting our clinic to existing and prospective clients with tours and presentations of our services.
Participate in quarterly sales meetings, special functions, and other company events.
Converting previous customers to active accounts by overcoming objections.
Maintenance calls to prospective accounts acquired through fieldwork and sales networking.
Meet specific objectives & goals regarding client contact (maintenance calls as well as calls to prospective clients).
Perform account maintenance by visiting and maintaining good communication with new and existing clients.
Create personal client objectives and provide accountability to upper management on a weekly and monthly basis.
Maintain knowledge of all company programs, services, and resources available to clients.
Maintain an inventory of current marketing supplies and materials

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