Full Job Description

THE SUCCESSFUL CANDIDATE WILL BE ENROLLED ONTO A RELEVANT HIGHER OR DEGREE APPRENTICESHIP COURSE.

The role will involve supporting our team, building and maintaining positive relationships with our clients and ensuring high levels of customer satisfaction. The role will also require the individual to identify opportunities, which will help grow the business for both new and existing clients, and learn the essentials of account management and customer support.
The ideal candidate will need to have a passion for building relationships, excellent communication skills, and a proactive approach to problem-solving. While previous experience in client relations or customer service is helpful, it is not required. We are looking for someone who is ready to learn, is well organised, and excited to make a positive impact within our team.
The chosen individual will be rewarded by working for a growing company, serving the rapidly growing housebuilding sector. We are searching for ambitious individuals, with a warming personality, and a desire to succeed and overcome challenges. As a young dynamic forward-thinking company, we offer excellent career development prospects for those eager to further their career. In addition to a competitive salary, there is an excellent bonus structure in place and other benefits including, annual trips and private healthcare—benefits that set us apart from most civil engineering companies in the UK.
Our office is an open-plan environment that encourages collaboration and teamwork. Standard hours are 8:30 am to 5:00 pm, with an early finish at 4:30 pm on Fridays.
If you’re ready to be part of our success story and grow with us into the management team, your future awaits—apply now and let your career flourish!
The most suitable person will be selected for the job in terms of their relevant experience, abilities, and qualifications. The Company is committed to applying its equal opportunities policy statement at all stages of recruitment.
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PERSON REQUIREMENTS:

• Passionate about building strong relationships and delivering excellent service.
• Organised, proactive, and willing to learn.
• A great communicator who is confident speaking with clients and team members.
• Able to manage time effectively and prioritise tasks in a fast-paced environment.
• Flexible and adaptable to changing business needs.
• Committed to professionalism and working with integrity.
• A UK driving license is helpful for this role, but it’s not essential at the start of your apprenticeship.
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Benefits:

• Company events
• Company pension
• Cycle to work scheme
• Free parking
• Health & wellbeing programme
• On-site parking
• Private medical insurance

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Schedule:

• Monday to Friday

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Education:
GCSE or equivalent (preferred)
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Licence/Certification:
Driving Licence (preferred)
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Work Location: In person
Start date:

• Researching new business prospects and identifying opportunities.
• Telephoning new prospects and arranging meetings to discuss our services.
• Supporting the team in maintaining strong relationships with existing clients.
• Assisting the Marketing Manager with campaigns and creating marketing materials.
• Participating in direct marketing efforts and attending networking events.
• Helping to arrange and attend client entertainment events.
• Updating and maintaining CRM systems.
• Completing ad-hoc tasks, such as client updates and monthly business reporting.
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