Client Relationship Coordinator at Defense Holdings, Inc.

Manassas Park, Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

10 Jun, 26

Salary

0.0

Posted On

12 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client Communication, Interpersonal Skills, Organizational Skills, Communication Skills, Microsoft Office Suite, CRM Tools, Client Relationship Management, Reporting, Compliance, Cross-Functional Collaboration, Attention To Detail, Analytical Thinking, Adaptability, Initiative

Industry

Public Safety

Description

Defense Holdings, Inc. (DHi) Location: Hybrid (US) Employment Type: Full-Time Department: Client Services Reports To: Client Services Manager / Director Company Overview Defense Holdings, Inc. (DHi) is a trusted provider of innovative solutions and mission-critical services supporting U.S. defense, federal, and commercial clients. We are committed to operational excellence, integrity, and delivering results that strengthen national security and organizational performance. At DHi, our people are our greatest asset. We foster a collaborative, performance-driven environment where professionals are empowered to grow, innovate, and make meaningful contributions. Position Summary Defense Holdings, Inc. (DHi) is seeking a Client Relationship Coordinator to manage client interactions, provide support to account teams, and ensure client satisfaction. The ideal candidate will track client requests, communicate updates, and assist in service delivery initiatives. This role requires strong interpersonal, organizational, and communication skills. Key ResponsibilitiesClient Communication Serve as a point of contact for client inquiries. Schedule meetings and track client deliverables. Support onboarding and client engagement initiatives. Administrative Support Maintain accurate client records and documentation. Prepare reports, presentations, and correspondence for leadership. Assist with internal team coordination and account support. Reporting & Compliance Generate client reports and engagement metrics. Ensure compliance with company policies and documentation standards. Cross-Functional Collaboration Collaborate with client services, operations, and sales teams. Support leadership in process improvement initiatives and client programs. Required Qualifications Bachelor’s degree in Business Administration, Communications, or related field. 2–4 years of experience in client services, account support, or administrative coordination. Proficiency in Microsoft Office Suite and CRM tools. Strong organizational, communication, and interpersonal skills. Ability to manage confidential client information responsibly. Preferred Qualifications Experience supporting government contracting or defense clients. Familiarity with client onboarding and engagement processes. Core Competencies Integrity & Confidentiality Attention to Detail Analytical Thinking Interpersonal Communication Organizational Skills Adaptability & Initiative Work Environment Professional office environment (or hybrid/remote if applicable). May require occasional travel. Must be eligible to work in the United States. Ability to obtain and maintain security clearance may be required. Compensation & Benefits Defense Holdings, Inc. (DHi) offers a competitive compensation package including: Competitive base salary (commensurate with experience) Medical, Dental, and Vision Insurance 401(k) with company match Paid Time Off (PTO) and Holidays Life and Disability Insurance Professional development opportunities Equal Opportunity Employer Statement Defense Holdings, Inc. (DHi) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics in accordance with applicable laws.

Responsibilities

The Client Relationship Coordinator will manage client interactions, provide support to account teams, and ensure overall client satisfaction by tracking requests and communicating updates. Key duties include serving as a point of contact for inquiries, scheduling meetings, maintaining client records, generating reports, and collaborating across internal teams.