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Client Relationship Executive at Fortive
, , United States -
Full Time

Start Date

Immediate

Expiry Date

31 Mar, 26

Salary

0.0

Posted On

31 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Client Relationship Management, Customer Success, Account Planning, Cross-Functional Collaboration, Technical Problem Solving, EHR Integration, Data Security, Upselling, Cross-Selling, Healthcare Technology, SaaS, CRM Tools, Data Analytics, Stakeholder Engagement, Budget Management, Transparency

Industry

electrical;Appliances;and Electronics Manufacturing

Description
1. Client Relationship Management & Customer Success Orientation Build trust with clinical, operational, and executive stakeholders. Align solutions with customer goals to drive satisfaction and renewal. Partner with the client success team to serve as a strategic advisor throughout the customer lifecycle. Participate in Anesthesia market and customer tradeshows, user groups, or education events Develop account plans focused on growth within existing relationships. Collaborate cross-functionally to tailor offerings to client goals. Apply insights to refine account strategies and improve targeting. Performance Metrics & KPIs for Success Measurement Understand product features in clinical and operational contexts. Navigate integrations with EHRs, HIPAA compliance, and data security. Partner with internal teams to resolve technical challenges. Tailor messaging to diverse stakeholders (clinical, IT, finance). Navigate procurement cycles and budget constraints. Maintain transparency and trust throughout the customer lifecycle. Bachelor's degree in business administration, healthcare administration, marketing, information systems, or related fields. 3+ years in healthcare technology or SaaS environments. Proven track record of upselling and cross-selling within existing accounts. Experience working with healthcare providers, payers, or health systems. Familiarity with CRM tools (e.g., Salesforce, HubSpot) and data analytics platforms.
Responsibilities
The Client Relationship Executive will build trust with stakeholders and align solutions with customer goals to drive satisfaction and renewal. They will also develop account plans focused on growth and collaborate cross-functionally to tailor offerings to client needs.