Client Relationship Manager at Alphabe Insight Inc

Cincinnati, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

22 Dec, 25

Salary

65000.0

Posted On

23 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client Relationship Management, Account Management, Communication Skills, Interpersonal Skills, Problem-Solving, Attention To Detail, Microsoft Office, CRM Tools

Industry

Public Relations and Communications Services

Description

Company Description About Shine Social Brand At Shine Social Brand, we believe that every customer interaction is an opportunity to deliver value, build trust, and create meaningful experiences. As a forward-thinking brand engagement company, we specialize in customer support solutions that combine human connection with operational excellence. Our team is committed to elevating service standards and empowering professionals to grow and succeed within a collaborative environment. Job Description Job Description We are seeking a Client Relationship Manager to join our growing team. This role is responsible for fostering long-term relationships with our clients, ensuring their satisfaction, and identifying opportunities for business growth. The ideal candidate is organized, client-focused, and able to manage multiple accounts with professionalism and care. Responsibilities Serve as the primary point of contact for assigned clients. Build and maintain strong, long-term client relationships. Understand client goals and provide strategic guidance to ensure success. Coordinate with internal teams to ensure timely delivery of services. Monitor client satisfaction and proactively resolve issues. Prepare and present client reports and performance reviews. Identify upselling opportunities and support business development efforts. Maintain accurate records of client interactions and project timelines. Qualifications Qualifications Bachelor’s degree in Business, Marketing, Communications, or related field. Minimum 2 years of experience in client relationship management, account management, or a similar role. Strong communication and interpersonal skills. Ability to manage multiple clients and prioritize tasks effectively. Problem-solving mindset and attention to detail. Proficiency in Microsoft Office and CRM tools. Additional Information Benefits Competitive salary ($59,000 – $65,000) Opportunities for professional growth and career advancement Collaborative and supportive team environment Skills development and training programs Paid time off and company-recognized holidays

Responsibilities

The Client Relationship Manager serves as the primary point of contact for assigned clients, building and maintaining strong, long-term relationships. They monitor client satisfaction, proactively resolve issues, and identify upselling opportunities to support business development efforts.