POSITION SUMMARY:

The Client Relationship Manager at Fierce Creative Solutions plays a crucial role in client retention, strategic planning, and communication. This position requires relationship-building, digital marketing knowledge, and content creation expertise to ensure client satisfaction, foster long-term partnerships, and drive successful marketing campaigns. The role also involves collaborating with internal teams to ensure alignment with client goals.

QUALIFICATIONS

• Experience in client relationship management, marketing, or digital media.
• Strong communication, negotiation, and interpersonal skills.
• Ability to develop and execute strategic marketing initiatives.
• Strong organizational skills with the ability to manage multiple clients and projects.
• Proficiency in marketing tools, CRM software, and analytics platforms.
• Adaptability, problem-solving mindset, and eagerness to learn.

• Build and nurture strong client relationships to ensure long-term success.
• Proactively identify opportunities to upsell agency services.
• Gather and implement client feedback to continuously improve services.