Client Relationship Manager - Industrial Networking at VINCI Energies Afrique de l'Ouest
Bengaluru, karnataka, India -
Full Time


Start Date

Immediate

Expiry Date

06 Aug, 26

Salary

0.0

Posted On

08 May, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Focus, Strategic Thinking, Commercial Acumen, Collaboration, Account Management, Technical Sales, Relationship Management, Negotiation, Cross-selling, Up-selling

Industry

Information Technology & Services

Description
Axians India, an ICT brand of VINCI Energies, is a dedicated business unit specializing digitizing factories, enabling Industry 4.0 through IT/OT integration, and industrial cybersecurity along with managed services offering project management services for IT projects. 🔐 With strong capabilities in design and implementation of ICT solutions & IT services, Axians India delivers end-to-end solutions tailored to the needs of critical sectors. (Role Summary: We are looking for an experienced Customer Relationship Manager to build and manage long-term relationships with key customers across industrial sectors. The role focuses on account growth, customer engagement, and delivering value-driven digital solutions. Key Responsibilities: Manage and strengthen relationships with key stakeholders (Plant, IT/OT, Procurement, etc.) Drive account growth through cross-sell and up-sell opportunities Identify customer needs and propose digital transformation solutions Coordinate with internal teams to ensure successful project delivery Handle customer issues, ensure satisfaction, and improve retention Maintain account plans, pipeline, and regular updates to management Requirements: B.E./B.Tech with experience in Industrial Automation / Networking / Technical Sales / Account Management Knowledge of Industrial Networking, OT/IT, SCADA/MES, or Manufacturing systems Strong communication, negotiation, and relationship management skills Core Skills: Customer Focus | Strategic Thinking | Commercial Acumen | Collaboration
Responsibilities
Manage and strengthen long-term relationships with key stakeholders across industrial sectors to drive account growth. Identify customer needs to propose digital transformation solutions and coordinate with internal teams for successful project delivery.
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