Our Mission

At Kelly+Partners, our mission is simple: to help our people, private business owners and the communities we work in, Be Better Off.

Our Northern Beaches office works with a broad range of clients across multiple industries and specialist sectors, including medical professionals, construction, professional services, property, hospitality, retail & e-commerce and self-managed super funds. We invest heavily in the training and growth of our people. If you bring the attitude and the ownership, we will teach you the rest.

The Role: Client Relationship Manager

This is not a traditional accounting role. You won't be preparing tax returns or spending your day buried in spreadsheets. Instead, you'll become a trusted point of contact for your portfolio of clients by:

• Owning client communication and relationships
• Coordinating workflow between clients, our offshore and onshore accountants
• Managing deadlines, priorities and deliverables across your portfolio
• Helping clients understand processes and keeping them informed every step of the way
• Supporting Partners and Managers with client engagement and service delivery
• Driving stronger internal processes, systems and efficiencies
• Building long-term trusted relationships with business owners across a variety of industries.

If you enjoy taking ownership, keeping things moving, solving problems and making clients feel genuinely supported, you'll excel in this role.

What You'll Be Doing

• Manage day-to-day communication with clients, ensuring an exceptional client experience
• Coordinate workflows between our offshore team and onshore accountants
• Monitor deadlines, manage compliance calendars and ensure deliverables remain on track
• Improve processes, introduce efficiencies and champion best practice
• Support Partners and Managers with client summaries, updates and follow-ups
• Use modern cloud-based systems and automation tools to streamline work
• Build strong, trusted relationships with business owners across a diverse client portfolio.

(Any technical accounting knowledge required will be taught on the job.)

What's In It For You?

• A clear career pathway into senior client management, practice management or advisory roles
• Hands-on training in workflow management, accounting principles and client advisory
• Exposure to a diverse range of industries, businesses and business owners
• A modern office with flexible work options
• A supportive, collaborative team that values ownership, initiative and continuous improvement
• The opportunity to make a genuine impact on both client experience and internal operations.
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