Client Relationship Manager at Repkon

Franklin Township, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

26 Jun, 26

Salary

120000.0

Posted On

29 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Interpersonal Skills, Relationship Building, Communication, Presentation Abilities, Customer Service, Conflict Resolution, Financial Literacy, Organizational Skills, Multitasking Skills, CRM Systems Proficiency, Property Management Software Proficiency, Problem Solving, Attention To Detail

Industry

Description

Job Title: Client Relationship Manager Location: United States (Hybrid) Company: Backus Property Management Job Summary Backus Property Management is seeking a proactive and client-focused Client Relationship Manager to build, maintain, and strengthen relationships with property owners, investors, and key stakeholders. This role is critical to ensuring client satisfaction, retention, and long-term portfolio growth. Key Responsibilities Serve as the primary point of contact for property owners and investment clients Build and maintain strong, long-term client relationships through regular communication Provide performance updates, financial reports, and market insights to clients Address client inquiries, concerns, and escalations in a timely and professional manner Collaborate with property managers, leasing teams, and maintenance staff to ensure service excellence Identify opportunities to expand services and grow client portfolios Monitor client satisfaction and implement retention strategies Ensure all services align with company standards and contractual agreements Required Skills Exceptional interpersonal and relationship-building skills Strong communication (verbal and written) and presentation abilities Customer service and conflict resolution expertise Financial literacy and ability to interpret property performance reports Organisational and multitasking skills Proficiency with CRM systems and property management software Problem-solving mindset with attention to detail Qualifications Bachelor’s degree in Business Administration, Real Estate, Finance, or related field 1–2+ years of experience in client relationship management, account management, or property management Experience in real estate or property management industry strongly preferred Knowledge of U.S. real estate practices and regulations (preferred) Compensation & Benefits Salary Range: $75,000 – $120,000 annually (based on experience) Performance Bonus: Up to 15–20% of base salary Health, dental, and vision insurance 401(k) with company match Paid time off (PTO) and paid holidays Flexible work arrangements (remote/hybrid options) Professional development and career advancement opportunities Work Environment Collaborative, fast-paced property management environment Cross-functional interaction with operations, leasing, and finance teams Opportunity to manage high-value client portfolios Equal Opportunity Employer Statement Backus Property Management is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants and do not discriminate based on race, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable law Exceptional interpersonal and relationship-building skills Strong communication (verbal and written) and presentation abilities Customer service and conflict resolution expertise Financial literacy and ability to interpret property performance reports Organisational and multitasking skills Proficiency with CRM systems and property management software Problem-solving mindset with attention to detail

Responsibilities

The Client Relationship Manager will serve as the primary contact for property owners and investment clients, focusing on building and maintaining strong, long-term relationships through regular communication and service excellence. This role involves providing performance updates, addressing concerns, and identifying opportunities to expand client portfolios and services.