Client Relationship Manager, Taiwan at Visa

Taipei, , Taiwan -

Full Time

Start Date

Immediate

Expiry Date

28 Apr, 26

Salary

0.0

Posted On

28 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client Relationship Management, Portfolio Management, Tech Partner Management, Merchant Strategy, Acceptance Strategy, Strategic Planning, Execution, Internal Collaboration, Market Needs Analysis, Business Development, Digital Payment Solutions, Account Management, Business Reviews, Leadership, Business Vision, Client-Centric Strategies

Industry

IT Services and IT Consulting

Description

Company Description Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters — to you, to your community, and to the world. Progress starts with you. Job Description Team Summary This position has the responsibility to manage and grow meaningful and profitable portfolios with tech partners, enablers, merchants, as well as local processors and acquirers for Visa in Taiwan. What a Manager does at Visa: You will be part of the Client Relationship Taiwan team, driving the development and implementation of tech partner, merchant and acceptance strategies that grow the acceptance volume and enable Visa card acceptance at the under-penetrated merchant segments through the design and implementation of Taiwan Acceptances strategy. You are responsible for the management of the assigned tech partner, acquirer and merchant accounts. From strategic planning to the execution of the identified initiatives to drive achieve overall Visa Taiwan and Greater China business and revenue target. In terms of internal collaboration, you will develop knowledge of local market needs and you will work with the Greater China cluster as well as the Singapore Hub organization to liaise, define, and execute market specific strategies required to manage tech partner, merchant portfolios as well as acceptance issues in Taiwan to meet clients’ needs. Why this is important to Visa Driving Visa Acceptance penetration in Taiwan, in both face to face and online environment, is the forefront of the way in which we make the future of payments a reality. In addition, as the market evolves, the role of tech and merchant partners have also advanced to play a pivotal role in Visa’s overall Network of Network strategy. To this end, as part of the Client Relationship Management team, this role is critical to drive the growth and innovation agenda within Visa to continuously grow sales volume. Projects you will be a part of: Taiwan merchant acceptance strategy (including digital payment solutions) and implementation Existing tech partner, acquirer and merchant accounts management New business pitches, presentations and business reviews pertaining to the acceptance business in Taiwan What will also help: A demonstrated interest in future of payments, with a passion for how technology is shaping the future of payment landscape Post graduate qualifications Experience in commercial partnerships This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager. Qualifications Basic Qualifications: 5 or more years of relevant work experience with a Bachelor's Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD Preferred Qualifications: 8 years in related payment and banking working experiences. Outstanding communication skills - English (oral and written). Fluency in regional language preferable Industry experience Comprehensive knowledge and experience working in the payments industry Experience in driving tech partners, merchant, acquiring, or payment solutions within the Asia Pacific region preferred Demonstrable leadership skills and business vision, with proven capability to work with teams across geographies and functions Experience in developing and tracking client-centric strategies within a complex multinational, matrixed organizations Professional values Innovation driven: up-to-date with latest payments trends; Champions bold ideas and new ways of doing things; ask challenging and stretching questions Open communication: actively promote environment of inclusion and diversity of thought, proactively limit or mitigate unconscious biases, honest and direct communication Solution focused: connect the dots and creatively leverage Visa products and capabilities to meet client needs, best practices, unafraid to make timely decisions in ambiguous, high pressure situations, quick to adapt / recover and reset priorities in changing circumstances What you will need: Key attributes Digital, analytical, objectivity, drive, enthusiasm, leadership, and creativity are key attributes Strategically driven mindset with hands-on mentality; curiosity is part of your DNA Strong business development skills & Results focused What will also help: A demonstrated interest in future of payments, with a passion for how technology is shaping the future of payment landscape Post graduate qualifications Experience in commercial partnerships Additional Information Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. Job Family Group: Sales and Business Development

Responsibilities

This role is responsible for managing and growing profitable portfolios with tech partners, enablers, merchants, processors, and acquirers in Taiwan, driving acceptance volume growth through strategy design and implementation. The manager will also collaborate internally with the Greater China cluster and Singapore Hub to execute market-specific strategies for portfolio management and acceptance issues.