Client Relationship Representative at Alphabe Insight Inc

Madison, Wisconsin, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Dec, 25

Salary

60000.0

Posted On

21 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Problem-Solving, Relationship Management, Organizational Skills, Time Management, Proactive Approach, Customer Service, CRM Tools, Microsoft Office Suite

Industry

Public Relations and Communications Services

Description

Company Description About Us – Signal Tru Brand At Signal Tru Brand, we specialize in authentic brand communication and promotional solutions that deliver measurable results. Based in Madison, WI, we are committed to helping brands build trust, visibility, and value through customized marketing strategies, in-person campaigns, and event-driven promotions. We believe that true branding begins with genuine human connection — and our team is at the heart of that mission. Job Description Job Description We are seeking a Client Relationship Representative to join our dynamic team in Madison, WI. This position is central to our customer success strategy and is ideal for someone who excels in communication, problem-solving, and relationship management. You will serve as the primary liaison between the client and our internal teams, ensuring exceptional service and long-term satisfaction. Responsibilities Act as the main point of contact for assigned clients Build and maintain strong, long-lasting customer relationships Understand client needs and objectives, and work with internal teams to deliver effective solutions Coordinate meetings, presentations, and regular follow-ups with clients Resolve client issues efficiently and ensure client satisfaction Track client interactions and prepare detailed reports for management Collaborate with cross-functional departments to ensure seamless service delivery Qualifications Qualifications Bachelor’s degree in Business, Communications, Marketing, or related field 1–3 years of experience in client service, account management, or a similar role Excellent verbal and written communication skills Strong organizational and time management abilities Proactive approach to solving problems and handling client requests Professional demeanor and customer-first mindset Familiarity with CRM tools and Microsoft Office Suite Additional Information Benefits Competitive salary: $55,000 – $60,000 per year Growth opportunities within a rapidly expanding company Ongoing skills development and professional training Collaborative and supportive work environment Health, dental, and vision insurance options Paid time off and company holidays Monday to Friday schedule (8-hour shifts)

Responsibilities

Act as the main point of contact for assigned clients and build strong, long-lasting customer relationships. Resolve client issues efficiently and ensure client satisfaction while collaborating with internal teams.