Client Representative - Law Firm at Kovitz Shifrin Nesbit

Indianapolis, Indiana, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Sep, 26

Salary

27.47

Posted On

09 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Project Management, Microsoft Office, Adobe Acrobat, Administrative Support, Legal Documentation, Customer Service, E-filing, Billing, Time Management, Interpersonal Communication, Analytical Skills, Typing

Industry

Law Practice

Description

Description Job Summary: Kovitz Shifrin Nesbit is growing! A leading and well-established law firm based in Illinois, is seeking a Client Representative for our Indianapolis, IN location. As a Client Representative, you'll be at the heart of our operations, working with homeowners, property managers, and attorneys to facilitate payments, manage collections, and ensure timely resolution of outstanding accounts. From preparing demand letters to managing cases, you’ll use your project management skills to juggle multiple priorities, deadlines, and deliverables while keeping our clients’ needs front and center. This position offers the chance to be at the heart of a thriving company and contribute to its continued success. The starting hourly rate for this role is $27.47, contingent upon level of legal experience. KSN offers a full benefits package including medical, dental, vision, short and long-term disability, basic life/AD & D coverage, voluntary life insurance, critical illness, accident, hospital, and a retirement plan for eligible employees. The business hours for this non-exempt, in-office position are 8:30am to 4:30pm, Monday- Friday, and it follows a 35-hour workweek. To be considered for this position, you MUST go to: https://recruiting.paylocity.com/recruiting/jobs/Apply/2614117/Client-Representative---Law-Firm Duties/Responsibilities: · Prepare demand letters, notices, and documentation. · Communicate with attorneys, homeowners, board members, property managers, and other parties. · Respond and resolve requests/issues reported by clients and/or third parties. · Provide customer service to clients and management companies. · Docket appropriate dates and details with timely follow up. · Maintain clear and organized notes detailing daily activity on accounts in firm database. · Enter billing for services and expenses incurred. · Process payments received from debtors and third parties. · E-file court documents. · Assist attorneys with preparing files for court hearings. · Complete mail service for lawsuits. · Other duties as assigned. Requirements Qualifications & Required Skills: Preferred: · Project management skills. · Post-secondary education. · Intermediate experience with Microsoft Office (Outlook, Word, Excel). · Experience with Adobe Acrobat. Required: · 2+ years of administrative office experience. · Strong organizational skills, attention to detail, and accuracy. · Excellent verbal, written, and interpersonal communication skills, with professional telephone etiquette. · Team player who can work independently, prioritize, multi-task, and manage time effectively in a fast-paced environment. · Ability to analyze basic legal documents and learn software of the firm. · Ability to coordinate communication and workflows. · Proactive problem-solver with strong analytical skills. · Typing: 50+ WPM with 90%+ accuracy. Employment Eligibility Disclaimer: We participate in the federal E-Verify program to confirm the employment eligibility of all newly hired employees.

Responsibilities

The Client Representative facilitates payments and manages collections by working with homeowners, property managers, and attorneys. Responsibilities include preparing demand letters, e-filing court documents, and maintaining detailed account notes in the firm's database.