Position: Client Resources Centre Advisor
Location: In office- WorkBC City Centre
Regular full-time position at 35 hours per week starting as soon as possible until March 31, 2027. Second language considered an asset.
Posting Date: July 31, 2025

SUMMARY:

Reporting to the WorkBC Senior Manager and Service Delivery Manager – WorkBC City Centre, the Employment Resources Centre Advisor is the primary point of contact for customers visiting and contacting Open Door Group centers. This role focuses on delivering an exceptional customer experience to a diverse clientele by providing a warm welcome, effectively navigating clients to appropriate services, responding to inquiries, supporting service applications, and orienting clients to the center’s resources.
The Employment Resources Centre Advisor also plays a critical role in supporting the center’s operations by performing administrative tasks such as data entry, maintaining resource centre information, scheduling appointments, answering, and directing incoming calls. This role may also provide support by covering the duties of the Administrative Assistant if operationally required.

ISSOFBC VALUE PROPOSITION

• Expected Hiring Range: $22.90 - $25.20 *Dependent on education, training, experience, and internal equity. *Wage grids are reviewed annually.
• 105 hours of vacation and 35 hours of personal leave.
• Extended health and dental benefits upon joining.
• Employer RRSP contribution at 3% with no required employee contribution; Optional employee RRSP contribution at 1-5% with employer contribution up to 5%.
• Employee and Family Assistance Program (EFAP).
• Values-based organization with collaborative peers with a wide range of backgrounds and talents.
• Inclusive culture and innovative workplace with opportunity for new approaches.
  We acknowledge Indigenous Peoples on whose territories we are privileged to work, welcome and support newcomers, including immigrants, refugees and students. We honour the Nations who have always cared for these lands, waters, and air. In line with ISSofBC’s commitment to equity, we promote inclusive employment opportunities for women, Indigenous Peoples, people with disabilities, persons of diverse sexual orientations, gender identities or expressions (2SLGBTQI+), and racialized individuals. Guided by our values of Purpose, Improvement, Belonging, and being Genuine, we strive to create a collaborative environment where diverse perspectives and unique strengths are celebrated.
  If You are Passionate about Making a Difference, Apply Now!
  Job Types: Full-time, Fixed term contract
  Contract length: 20 months
  Pay: $22.90-$25.20 per hour
  Expected hours: 35 per week

Benefits:

• Employee assistance program
• Extended health care
• Paid time off
• RRSP match

Work Location: In person
Application deadline: 2025-08-1

Please refer the Job description for details