Client Resources Coordinator I at Catholic Charities of LA

Lennox, California, United States -

Full Time

Start Date

Immediate

Expiry Date

30 Jun, 26

Salary

20.61

Posted On

01 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client Counseling, Advocacy, Care Planning, Referral Coordination, Community Outreach, Casework Administration, Data Entry, Report Preparation, Cultural Sensitivity, Communication Skills, Problem Solving, Time Management, Interpersonal Skills, Confidentiality, Training, Resource Utilization

Industry

Non-profit Organizations

Description

Working at Catholic Charities means being part of a mission-driven organization dedicated to strengthening communities and supporting individuals and families in need. The work of our development team directly supports programs that provide life-changing services to those facing hardship throughout Los Angeles. Catholic Charities of Los Angeles is one of the largest nonprofit human services organizations in California, providing vital services to thousands of individuals and families each year. Through programs that address food insecurity, housing instability, and family support, we help people move from crisis to stability and long-term self-reliance. The person in this role serves clients through counseling, advocacy, and guidance. Assesses clients; needs and counsels them in regard to achieving their personal goals; develops and carries out care plan for clients and answers their inquiries. Coordinates delivery of services by making referrals including referrals for financial assistance to clients in need of emergency food, shelter, clothing, rental assistance, transportation, medical, and special needs. Serves as advocate with government agencies to obtain public assistance. Reassess clients to determine if services are progressing according to plan. Participates in outreach programs; represents Program/Region at community meetings. Helps prepare necessary reports, requisitions, and statistics. May supervise volunteers. Essential Duties and Responsibilities * Responsible for determining clients’ eligibility for Agency programs or referral to government programs. * Interview and obtains background information from clients, initiates and processes casework, identifies applicants; needs and makes appropriate referrals for health, social and employment services. * Assist clients to complete and submit application forms for government and other social service agencies. * Provide support services to individuals residing in the community. * Perform some or all of the following functions: provides training on an individual basis for such skills as personal hygiene, clothing care, mobility, taking medicines, managing money, meal planning/preparation, etc. * Assist with meal planning/preparation, household maintenance, communication, community participation, medical appointments, etc. * Makes routine community contacts with such institutions as schools, medical facilities and social service departments. * May locate and make use of appropriate community resources for clients. * May evaluate actual living conditions of clients through home visits. * Assist with casework administration. * Coordinate and assists in the preparation of client mass orientations. * Assist in the scheduled mailing for screening interviews. * Assist higher-level Client Resources Coordinators in updating client contact logs, maintains necessary files and statistical information on clients. * Prepare reports and related analysis of data. * Input and transmits data. * Monitors participants; progress reports. * Maintain confidentiality of client information and records. * Promotes continuous quality improvement and service delivery that is aligned with the Agency’s mission. * Displays sensitivity to the client population’s cultural and socioeconomic characteristics. * Perform related duties as required. Qualifications: * Two years of college education with six to twelve months of related experience. Catholic Charities offers a wide range of employee benefits to support the total wellness of its employees. Our competitive package provides the flexibility to select the benefits that best meets the employee’s needs. Benefits are effective the first of the month following 30 days of employment. * Medical, Dental & Vision * Life Insurance * Retirement Plan to include 401a/employer contribution only and 403(b) * Supplemental Insurance (life, Accident, disability insurance, etc.) * Flexible Spending Account * Health Care Spending Account Reimbursement accounts (HAS) * Vacation days – 12 days per year * Sick time – 10 days per year * 13 holidays per year for regular f/t & p/t employees * Public Service Loan Forgiveness * Cell Phones for those working in Shelters or with Clients outside of the office * Employee Recognition - Annual Staff Appreciation Day Event * Free Parking

Responsibilities

The Client Resources Coordinator is responsible for assessing clients' needs, providing counseling, and coordinating the delivery of services. This includes making referrals for various assistance programs and advocating for clients with government agencies.