Title: Client Sales Specialist
Location: Farnborough – 2-3 days in the office
Salary: Excellent basic salary plus bonus and Vodafone benefits
Working Hours: Full time 37.5 hours per week – Mon to Fri

WHO WE ARE

We’re a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world. With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives.
At Vodafone UK, diversity isn’t just a buzzword, it is core to who we are as a company. We’re proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve.
Join Vodafone Business Security Enhanced and strengthen the cyber security of the UK’s Critical National Infrastructure and public sector organisations.

WHO YOU ARE

• Experience of successfully implementing stakeholder engagement plans achieving significant business growth.
• Understanding that the quality and timeliness of the work you produce will reflect on the effectiveness of the team and the client.
• Sound and comprehensive communication and diplomacy skills are required in order to exchange complex information to customer stakeholders.
• Ability to deal with a variety of stakeholders both internal and externally.
• Strong organisation and planning skills.
  Security Clearance: This position requires the person to hold or to be eligible to undergo UK Developed Vetting (DV) clearance.
  Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

In the Client Sales Specialist role you will manage and maintain an effective business relationship between Vodafone and VBSE secure accounts/ customer stakeholders. The role is responsible for maintaining existing revenues whilst assisting the Client Sales Managers in implementing sales action plans to identify, develop and close incremental new business opportunities. The role is also responsible for ensuring high levels of customer engagement measured using relationship net promoter score (rNPS).

• To provide a high quality of service and ensure your work is completed accurately whilst delivering a great customer service
• Manage a diverse range of stakeholders across the Secure accounts
• Deliver sales briefing alongside Client Sales Manager remotely, at a Vodafone Secure Site or at customer premises within the United Kingdom.
• Manage and maintain an accurate sales pipeline
• Assist Sales Manager in forecasting AOV and Revenue
• Selecting and taking the best action based on all the facts available
• Providing informal guidance and support to new team members as required.