YOUR SKILLS AND EXPERIENCE

• Bachelor degree, apprenticeship in banking or equivalent
• Good understanding of corporate cash management products as well as SEPA/ domestic/ international payment methods and instruments
• Client focus and ability to balance between DB interest and client’s interest
• Strong interpersonal, communication and problem solving skills
• Good knowledge of Microsoft Office incl. Word, Excel and Power Point
• Fluent in English and German, written and verbal. The command of French, Japanese, Korean or Chinese would be beneficial

• Management of a portfolio of clients, providing a dynamic, sensitive & professional contact point and coordinator for all their day-to-day service needs
• Respond to account / transaction related inquiries and provide solution in close coordination with internal departments or other Implementation and Service units abroad
• Liaise closely with global & regional Cash Management Implementation, Sales, Product Management and service teams in a dynamic international environment
• Organize and lead (international) meetings on issues and escalations that impact client’s Cash Management operations by taking ownership for the identified issues until a successful resolution
• Monitor important transactions (e.g. netting rounds)
• Identify cross-selling opportunities and to liaise with Sales about further follow-up