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Client Service Associate at Alphabe Insight Inc

Cincinnati, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Jan, 26

Salary

55000.0

Posted On

08 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client Service, Account Management, Communication Skills, Interpersonal Skills, Organizational Abilities, Detail-Oriented, Professional Demeanor, Client-Focused Approach

Industry

Public Relations and Communications Services

Description

Company Description Shine Social Brand – About Us At Shine Social Brand, we specialize in delivering exceptional customer engagement and brand communication solutions that help businesses grow and connect authentically with their audiences. Our mission is to provide professional, people-centered services that ensure every client interaction reflects excellence, reliability, and care. We take pride in fostering a positive, growth-oriented work environment where every team member can shine. Job Description Job Description: We are seeking a highly motivated Client Service Associate to join our dynamic team. In this role, you will act as a key point of contact for our clients, ensuring their needs are met with professionalism and efficiency. You will play a crucial role in building strong client relationships and supporting the growth of Shine Social Brand. Responsibilities: Serve as the primary liaison between clients and internal teams. Manage client inquiries, requests, and feedback promptly and professionally. Assist in developing and implementing client service strategies. Maintain accurate client records and documentation. Collaborate with internal teams to ensure seamless service delivery. Identify opportunities to enhance client satisfaction and engagement. Qualifications Qualifications: Bachelor’s degree in Business, Communications, or a related field preferred. Proven experience in client service or account management. Strong communication and interpersonal skills. Detail-oriented with excellent organizational abilities. Ability to manage multiple tasks and meet deadlines. Professional demeanor with a client-focused approach. Additional Information Benefits: Competitive salary of $52,000 – $55,000 per year. Opportunities for professional growth and career advancement. Supportive and collaborative work environment. Comprehensive training and skill development programs. Full-time position with standard office hours.

Responsibilities

Serve as the primary liaison between clients and internal teams while managing client inquiries and feedback. Collaborate with internal teams to ensure seamless service delivery and enhance client satisfaction.