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Client Service Associate at Alphabe Insight Inc
Rochester, New York, United States -
Full Time

Start Date

Immediate

Expiry Date

13 Apr, 26

Salary

49000.0

Posted On

13 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Communication, Organization, Problem-Solving, Client Relationship Management, Administrative Support, Operational Workflows, Compliance, Client Experience

Industry

Public Relations and Communications Services

Description
Company Description Lumina Agency Inc is a forward-thinking organization dedicated to delivering structured, efficient, and high-quality project solutions for our clients. We value precision, collaboration, and professional growth, creating an environment where individuals can contribute meaningfully while developing long-term careers. Our team is built on clear communication, accountability, and a commitment to excellence across every project we manage. Job Description We are seeking a dedicated and detail-oriented Client Service Associate to support daily client operations and ensure a high standard of service delivery. This role is ideal for individuals who excel in communication, organization, and problem-solving, and who are eager to work in a professional office environment with direct client interaction. The Client Service Associate plays a key role in maintaining strong client relationships while supporting internal teams with administrative and operational tasks. Responsibilities Serve as a primary point of contact for client inquiries and requests Maintain accurate client records and documentation Coordinate internal processes to ensure timely and efficient service delivery Assist with scheduling, follow-ups, and client communications Support operational workflows and ensure compliance with company standards Identify client needs and escalate matters when appropriate Contribute to a positive and professional client experience Additional Information Competitive salary ($45,000 – $49,000) Growth and advancement opportunities Structured training and ongoing professional development Supportive and collaborative work environment Stable full-time position with long-term career potential
Responsibilities
The Client Service Associate serves as a primary point of contact for client inquiries and requests while maintaining accurate client records. They coordinate internal processes to ensure timely and efficient service delivery.