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Client Service Associate at Alphabe Insight Inc

Atlanta, Georgia, United States -

Full Time

Start Date

Immediate

Expiry Date

05 Apr, 26

Salary

51000.0

Posted On

05 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Problem-Solving, Client Connections, Organizational Skills, Time Management, Attention to Detail, Teamwork, Adaptability

Industry

Public Relations and Communications Services

Description

Company Description Lumina Agency INC is a forward-thinking marketing agency dedicated to building meaningful connections between brands and consumers. We specialize in high-quality brand representation, strategic outreach, and creating memorable experiences that elevate our clients’ presence in competitive markets. At Lumina Agency INC, we value professionalism, creativity, and growth—both for our clients and our team. Job Description We are seeking a motivated and detail-oriented Client Service Associate to join our growing team in Atlanta. This role is ideal for individuals who excel at communication, problem-solving, and building strong client connections. As a Client Service Associate, you will serve as a key point of contact, ensuring clients receive exceptional support and a seamless experience. Responsibilities Act as a primary liaison between clients and internal teams Address client inquiries and provide timely, professional solutions Maintain accurate client records and documentation Assist with onboarding new clients and supporting existing accounts Identify client needs and recommend appropriate services Ensure a consistently high level of customer satisfaction Support daily operational and administrative tasks as needed Qualifications Strong verbal and written communication skills Professional demeanor with a client-focused mindset Excellent organizational and time-management abilities Ability to work effectively in a team-oriented environment Attention to detail and problem-solving skills Willingness to learn and adapt in a fast-paced setting Additional Information Competitive salary ($47,000 – $51,000 per year) Growth opportunities and clear career development paths Ongoing training and skill-building support Collaborative and professional work environment Stable full-time position with long-term potential

Responsibilities

The Client Service Associate will act as a primary liaison between clients and internal teams, ensuring clients receive exceptional support. They will also assist with onboarding new clients and maintaining accurate client records.