Client Service Associate at Alphabe Insight Inc

Cincinnati, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

12 Jan, 26

Salary

60000.0

Posted On

14 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication Skills, Attention To Detail, Client Service, Project Management, Organizational Skills, Multitasking, Professional Demeanor, Solution-Oriented Mindset

Industry

Public Relations and Communications Services

Description

Company Description About Us At Shine Social Brand, we believe in the power of connection. Our mission is to deliver outstanding customer experiences through genuine communication and professionalism. We are a forward-thinking company dedicated to excellence, growth, and integrity. As we continue to expand, we are looking for motivated individuals who are ready to grow with us and represent our brand with confidence and care. Job Description Job Description We are seeking a Client Service Associate who will act as a key liaison between our clients and internal teams. This role requires strong communication skills, attention to detail, and a passion for delivering outstanding client experiences. The ideal candidate will manage day-to-day client communications, ensure timely delivery of projects, and support the account team in maintaining our reputation for premium service. Responsibilities Serve as the primary point of contact for assigned clients, ensuring their needs and expectations are met with precision and care. Coordinate with internal departments to facilitate project timelines and deliverables. Monitor and report on client project progress, identifying areas for improvement. Maintain accurate records of client communications and documentation. Support senior team members with strategic account planning and execution. Foster strong, long-term relationships built on trust and performance. Qualifications Qualifications Bachelor’s degree in Business, Marketing, Communications, or a related field. 1–3 years of experience in client services, customer relations, or account coordination. Excellent verbal and written communication skills. Strong organizational and multitasking abilities. Professional demeanor with a proactive and solution-oriented mindset. Ability to work effectively under pressure and manage multiple priorities. Additional Information Benefits Competitive salary ($55,000 – $60,000 per year) Growth opportunities within a respected and expanding firm Professional development and mentorship programs Collaborative, inclusive work environment Comprehensive benefits package including health coverage and paid time off

Responsibilities

The Client Service Associate will serve as the primary point of contact for assigned clients, ensuring their needs are met. They will coordinate with internal departments to facilitate project timelines and maintain accurate records of client communications.