Client Service Associate at Alphabe Insight Inc

Cleveland, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

31 Dec, 25

Salary

55000.0

Posted On

02 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client Interaction, Problem-Solving, Organizational Skills, Communication, Interpersonal Skills, Attention To Detail, Microsoft Office Suite, Business Software

Industry

Public Relations and Communications Services

Description

Company Description About Us Catch Vibe Voice is a dynamic and forward-thinking company dedicated to delivering exceptional solutions across industries. We pride ourselves on fostering an innovative work environment where collaboration, precision, and growth are at the core of everything we do. Our team thrives on professionalism and passion, ensuring every project we handle exceeds expectations. Job Description Job Description We are seeking a detail-oriented and driven Client Service Associate to join our growing team. This role is ideal for individuals who excel in client interaction, problem-solving, and organizational skills. As part of our client service team, you will act as a trusted point of contact, ensuring that every client receives the highest level of service and support. Responsibilities Serve as the first point of contact for client inquiries, providing professional and timely assistance. Build and maintain strong client relationships, ensuring satisfaction and trust. Manage client accounts, process requests, and resolve issues effectively. Collaborate with internal teams to deliver customized solutions and services. Maintain accurate records and documentation to support efficient client service operations. Contribute to process improvement initiatives to enhance the overall client experience. Qualifications Qualifications Bachelor’s degree in Business, Communications, or related field preferred. Previous experience in client service, customer relations, or administrative support. Strong communication and interpersonal skills with a client-focused mindset. Excellent organizational skills and attention to detail. Ability to work both independently and collaboratively in a professional setting. Proficiency in Microsoft Office Suite and general business software tools. Additional Information Benefits Competitive salary range of $51,000 – $55,000 annually. Opportunities for professional growth and career development. Skill-building in client relations and service management. Supportive and collaborative work environment. Full-time position with long-term career potential.

Responsibilities

Serve as the first point of contact for client inquiries and manage client accounts. Collaborate with internal teams to deliver customized solutions and maintain strong client relationships.