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Client Service Associate at Alphabe Insight Inc

Culver City, California, United States -

Full Time

Start Date

Immediate

Expiry Date

31 Dec, 25

Salary

60000.0

Posted On

02 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client Service, Communication, Interpersonal Skills, Problem-Solving, Attention To Detail, Task Management, Microsoft Office Suite, CRM Tools

Industry

Public Relations and Communications Services

Description

Company Description Chats Cloud Cover – About Us At Chats Cloud Cover, we are redefining the way businesses engage with technology. Based in Culver City, CA, our team is dedicated to delivering innovative cloud solutions that empower companies to optimize their operations and drive growth. With a culture built on collaboration, integrity, and continuous learning, we are committed to nurturing talent and creating opportunities for professional development. Job Description Job Description We are seeking a highly motivated Client Service Associate to join our Culver City office. In this role, you will serve as a primary point of contact for our clients, ensuring their needs are met efficiently while maintaining the highest standards of service. The ideal candidate is detail-oriented, proactive, and eager to contribute to our team’s success. Responsibilities Serve as the main point of contact for client inquiries and requests Build and maintain strong client relationships Resolve client issues promptly and professionally Collaborate with internal teams to deliver solutions that exceed client expectations Prepare reports and documentation related to client interactions Identify opportunities for service improvement and efficiency Qualifications Qualifications Bachelor’s degree or equivalent experience in Business, Communications, or related field Strong communication and interpersonal skills Excellent problem-solving abilities and attention to detail Ability to manage multiple tasks and priorities efficiently Previous experience in client service or account management is preferred Proficiency in Microsoft Office Suite and CRM tools Additional Information Benefits Competitive salary ($50k–$60k) Opportunities for professional growth and career advancement Comprehensive health and wellness benefits Supportive and collaborative work environment Job Type: Full-Time, On-Site in Culver City, CA

Responsibilities

Serve as the main point of contact for client inquiries and requests while building and maintaining strong client relationships. Collaborate with internal teams to deliver solutions that exceed client expectations and resolve client issues promptly and professionally.