Client Service Associate at Alphabe Insight Inc
Charlotte, North Carolina, United States -
Full Time


Start Date

Immediate

Expiry Date

22 Mar, 26

Salary

52000.0

Posted On

22 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Communication, Interpersonal Skills, Problem-Solving, Client Satisfaction, Detail-Oriented, Organized, Office Software Proficiency

Industry

Public Relations and Communications Services

Description
Company Description SkillBridge Academy is a forward-thinking organization dedicated to empowering individuals and organizations through strategic communication, professional development, and innovative learning solutions. We foster a collaborative, growth-oriented environment where talent is valued, ideas are encouraged, and careers are built with purpose. Job Description We are seeking a dedicated Client Service Associate to join our Charlotte office. This role is ideal for a motivated professional who excels in client interaction, problem-solving, and delivering top-notch service. The successful candidate will act as a key point of contact for our clients, ensuring their needs are met efficiently and professionally. Responsibilities Serve as the primary contact for client inquiries and support requests. Manage and maintain client records and documentation accurately. Coordinate with internal teams to ensure timely resolution of client issues. Monitor client satisfaction and identify opportunities to enhance their experience. Support administrative tasks to streamline daily operations. Qualifications Strong communication and interpersonal skills. Ability to manage multiple tasks and priorities effectively. Detail-oriented and highly organized. Problem-solving mindset with a commitment to client satisfaction. Proficiency in basic office software (e.g., Microsoft Office Suite). Additional Information Competitive salary ($47,000 – $52,000 per year). Opportunities for professional growth and development. Supportive and collaborative work environment. Skill development and training programs.
Responsibilities
The Client Service Associate will serve as the primary contact for client inquiries and support requests, ensuring their needs are met efficiently. They will also coordinate with internal teams to resolve client issues and monitor client satisfaction.
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