Client Service Associate at Alphabe Insight Inc

Madison, Wisconsin, United States -

Full Time

Start Date

Immediate

Expiry Date

10 Feb, 26

Salary

55000.0

Posted On

12 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Interpersonal Skills, Communication Skills, Organizational Skills, Attention To Detail, Project Coordination, Client Proposals, Client Satisfaction, CRM Systems, Microsoft Office Suite

Industry

Public Relations and Communications Services

Description

Company Description About Us At Signal Tru Brand, we craft experiences that connect people, ideas, and innovation. Our team brings together creativity and strategy to design unforgettable events that strengthen brand identity and leave lasting impressions. We value excellence, collaboration, and a forward-thinking mindset that drives growth and opportunity in every project we take on. Job Description Job Description We are seeking a motivated Client Service Associate to join our dynamic team in Madison, WI. The ideal candidate will act as the primary point of contact for clients, ensuring their needs are met efficiently and that every interaction reflects the high standards of Signal Tru Brand. This position is ideal for individuals who thrive in a client-focused environment and enjoy working on meaningful projects with room for growth. Responsibilities Serve as a liaison between clients and internal departments, ensuring seamless communication. Assist in coordinating projects, timelines, and deliverables to meet client expectations. Support the development of client proposals, reports, and presentations. Monitor client satisfaction and proactively identify opportunities for improvement. Maintain accurate records of client interactions and ensure follow-up on pending matters. Qualifications Qualifications Strong interpersonal and communication skills, both verbal and written. Excellent organizational abilities and attention to detail. Ability to manage multiple priorities and meet deadlines in a fast-paced environment. Proficiency in Microsoft Office Suite and familiarity with CRM systems. A professional demeanor and a genuine commitment to client success. Additional Information Benefits Competitive annual salary of $50,000 – $55,000. Growth and career development opportunities. Supportive and collaborative work environment. Comprehensive training and onboarding programs. Health and wellness initiatives.

Responsibilities

The Client Service Associate will serve as a liaison between clients and internal departments, ensuring seamless communication and project coordination. They will also monitor client satisfaction and maintain accurate records of client interactions.