Client Service Associate – Entry Level at FI Incorporated
Virginia Beach, VA 23464, USA -
Full Time


Start Date

Immediate

Expiry Date

05 Dec, 25

Salary

50000.0

Posted On

07 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Communication Skills, Career Changers

Industry

Events Services

Description

We create and execute strategic marketing events that raise awareness, drive donations, and create real community impact. As we expand our reach, we’re looking for a dedicated and enthusiastic Entry-Level Client Service Associate to help us maintain exceptional service and contribute to the success of our nonprofit clients.
As a Client Service Associate, you will play a vital role in ensuring smooth communication with nonprofit partners, supporting event operations, and fostering strong, lasting relationships. This role is perfect for someone who is organized, people-focused, and eager to grow in the fields of event marketing, client relations, and fundraising.

How To Apply:

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Responsibilities
  • Client Communication: Act as the primary point of contact for assigned clients—answering inquiries, providing updates, and managing expectations.
  • Event Execution: Support the coordination and delivery of fundraising events and marketing campaigns from start to finish.
  • Relationship Building: Cultivate and maintain positive, professional relationships with clients to encourage long-term partnerships.
  • Problem Solving: Respond promptly to client concerns or last-minute event issues with professionalism and efficiency.
  • Administrative Support: Assist in data entry, scheduling, reporting, and other day-to-day operations related to client and event management.
  • Feedback Collection: Help collect and assess client feedback to drive improvements in service quality and campaign outcomes.
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