Job description

You will answer customer inquiries about our app, portfolio management, and payment transactions via telephone and email.
You will independently process inquiries and find solutions to our customers' satisfaction. When necessary, you will coordinate with other departments or forward inquiries to our Tier 2 support.
You identify areas for improvement and proactively support the continuous improvement of our service.
You enjoy learning about new topics and expanding your knowledge about our products.
→ This position is initially limited to one year.

How To Apply:

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Responsibilities

You will answer customer inquiries about our app, portfolio management, and payment transactions via telephone and email.
You will independently process inquiries and find solutions to our customers' satisfaction. When necessary, you will coordinate with other departments or forward inquiries to our Tier 2 support.
You identify areas for improvement and proactively support the continuous improvement of our service.
You enjoy learning about new topics and expanding your knowledge about our products.
→ This position is initially limited to one year.