Sign up with

Already have an account? Log in here

Need some help?
Talk to us at +91 7670800001

Client Service Coordinator at QIMA

Hangzhou City, Zhejiang, China -

Full Time

Start Date

Immediate

Expiry Date

14 Apr, 26

Salary

0.0

Posted On

14 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client Communication, Customer Service, Laboratory Software, Financial Account Management, Data Delivery, Payment Processing, Customer Complaint Resolution, Supply Ordering

Industry

International Trade and Development

Description

职位描述 Welcome to QIMA ! Our team is looking for a Client Service Coordinator at our office in Hangzhou,Binjiang Day to day duties may include: Communicate with internal and external clients. Manage the client experience through accelerated customer service and support. Receive samples and log them into laboratory software. Create and maintain client financial account and communication profile. Liaise with laboratory staff to meet customer expectations. Deliver results data to achieve customer satisfaction by maintaining specified turnaround targets. Process payments and respond to account balance questions, collections when required. Respond to customer concerns and complaints and initiate corrective or preventative actions. Order supplies through procurement and coordinate shipments. 职位要求 Qualifications Experience: Minimum of 1 years previous work experience in client services, business administration or agriculture Education: A post secondary education (degree and/or diploma) in chemcial, international trade or business administration would be a strong asset. Previous experience and knowledge of agriculture and/or sales would be an asset. Employment Entity: 启迈（杭州）检测有限公司部门: Lab Testing Workplace Type: Onsite City: Hangzhou

Responsibilities

The Client Service Coordinator will communicate with clients and manage their experience through customer service and support. They will also log samples, maintain client accounts, and liaise with laboratory staff to meet customer expectations.