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Client Service Coordinator at QIMA

Hangzhou, Zhejiang, China -

Full Time

Start Date

Immediate

Expiry Date

18 Jun, 26

Salary

0.0

Posted On

20 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client Relations, Communication, Quotation Processing, Order Processing, Issue Resolution, Platform Assistance, Client Training

Industry

International Trade and Development

Description

Company Description At QIMA, we are on a mission to offer our clients smart solutions to make products you can trust. Operating in over 100 countries, we service the consumer products, food, and life sciences industries, and intelligence for quality and compliance data. What sets us apart is our unique culture. Our 5,000 Qimers live and make decisions every day by our QIMA Values, which client passion, integrity, and a commitment to making things simple, we disrupted the Testing, Inspection, and Certification industry. Are you ready to hop on this exciting ride with us and help us achieve our mission? Job Description The Client Service Coordinator will be responsible for maintaining good relations with our clients. This position will report directly to the Client Service Supervisor. Key Responsibilities include: Communicates efficiently with clients: providing quotations, processing orders, and responding to messages. Handles some sensitive issues, such as when a client needs a polite reminder to pay an overdue invoice Helps our clients to use our online platform, and encourage them to try out its many useful functions Qualifications In order to succeed in this role, you have: A university degree graduate of Business or any related course Some work experience in a similar position (at least 1 year) Open to fresh graduates who are highly trainable Good command of English Employment Entity: 启迈（杭州）检测有限公司 Department: Lab Testing Workplace Type: Onsite City: Hangzhou

Responsibilities

The Client Service Coordinator will be responsible for maintaining good relations with clients by efficiently communicating, providing quotations, processing orders, and responding to messages. This role also involves handling sensitive issues like overdue invoice reminders and assisting clients with the company's online platform.