Trans Canada Safety is positioned as a growing leader in fire protection and distribution of health, safety, and fire equipment in Ontario. We are currently hiring a Service Coordinator for our fire protection services division located at our Thunder Bay Branch.
Our Thunder Bay Branch requires a positive, self-motivated and team-oriented Fire Service Coordinator to support all aspects of the administration of our Service Department.
Responsibilities will include but are not limited to:
- Manage technician(s) schedules and act as a liaison between customers and the company.
- Schedule customer inspections/repairs/installations/service calls and answer customer questions.
- Keep accurate written notes regarding requests from staff and customers for referencing.
- Review and update inspection reports and provide accurate records to our customers.
- Strive to maintain the highest level of customer satisfaction.
- Responsible for billing and preparing quotations for customers deficiencies and proposals.
Qualifications:
- Experience with Microsoft Word, Excel, Outlook, and QuickBooks
- General knowledge of quoting and ability of meeting deadlines
- Ability to work in a fast-paced environment, always positive and self-motivated
- Exhibit strong and effective organizational skills
- Works well in a team environment
- Maintain professional but friendly and outgoing demeanor
- Attention to detail and the ability to multitask
-Coordination/scheduling experience is an asset

Education/Experience

• Post Secondary School education in Office Administration/Business or a related discipline preferred.
• Previous experience in coordination/scheduling is an asset. 1-2 years experience preferred.

Offerings

• Competitive wages commensurate on experience and skill sets
• Standard paid time off
• Benefits

o Dental Care
o Disability Insurance
o Extended Health Care

o Life Insurance

• RRSP Program
• Opportunity to progress within the department, company, and industry

Job Types: Full-time, Permanent
Pay: $37,860.81-$64,908.84 per year

Education:

• Secondary School (preferred)

Experience:

• service coordinator: 1 year (preferred)

Work Location: In perso

Please refer the Job description for details