About you

• 3+ years as a Customer Success Lead or Account Management role. Within a B2B SaaS environment or a recruitment agency environment.
• Strong desire to tackle hard customer problems and proven ability do so with little or no direct daily supervision.
• Able to build relationships with different levels of stakeholder within a client organisation
• Strong customer support and emotional intelligence qualities with the ability to understand the customer’s desired strategy and be a trusted customer advocate.
• A “customer first”, detail orientated attitude
• Ability to handle multiple priorities or tasks