Client Service & HR Support Specialist at Defense Holdings, Inc.

Manassas Park, Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

12 Jun, 26

Salary

0.0

Posted On

14 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client Account Management, Client Onboarding, Client Communication, Employee Data Entry, Filing, HRIS Updates, Payroll Administration, Employee Benefits Support, Employee Engagement, Cross-Department Coordination, Training Organization, Professional Development, Multitasking, Communication, Problem-Solving

Industry

Public Safety

Description

Defense Holdings, Inc. (DHi) Location: Hybrid (US) Employment Type: Full-Time Department: Human Resources / Client Services Reports To: HR & Client Services Manager Position Summary Defense Holdings, Inc. (DHi) is seeking a Client Service & HR Support Specialist to bridge client services and HR functions. This position requires providing both client support and HR-related assistance, ensuring smooth operations in both areas. Key Responsibilities Client Services Support Assist in the management of client accounts, inquiries, and requests. Support the onboarding process for new clients and facilitate client communication. Ensure client satisfaction and work with the team to address client concerns. HR Support Assist with administrative tasks in HR, including employee data entry, filing, and HRIS updates. Provide support in payroll administration, employee benefits, and employee engagement programs. Cross-Department Collaboration Coordinate HR and client service functions to ensure consistency and efficiency. Help with organizing training and professional development programs for both clients and employees. Required Qualifications Bachelor’s degree in Business Administration, Human Resources, or related field. 2+ years of experience in HR or client service support. Proficiency in Microsoft Office Suite and HR management tools. Strong communication and organizational skills. Preferred Qualifications Experience in both client services and HR within a corporate or government contracting setting. Knowledge of HRIS and payroll systems. Core Competencies Multitasking: Managing both HR and client service responsibilities effectively. Communication: Ability to address client and employee needs with professionalism. Problem-Solving: Efficiently resolving issues across departments. Work Environment Professional office environment (or hybrid/remote if applicable). Occasional travel may be required. Compensation & Benefits Defense Holdings, Inc. (DHi) offers a competitive compensation package including: Competitive base salary (commensurate with experience) Medical, Dental, and Vision Insurance 401(k) with company match Paid Time Off (PTO) and Holidays Life and Disability Insurance Professional development opportunities Equal Opportunity Employer Statement Defense Holdings, Inc. (DHi) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics in accordance with applicable laws.

Responsibilities

This role involves providing support across both client services, including managing accounts and inquiries, and HR functions, such as administrative tasks and benefits assistance. The specialist will also coordinate between HR and client service departments to ensure operational consistency and efficiency.