Client Service Intmd Analyst (Officer) at Citi

, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

09 Mar, 26

Salary

0.0

Posted On

09 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication Skills, Diplomacy Skills, Risk Assessment, Control Assessments, Data Interpretation, Trend Analysis, Problem Solving, Attention to Detail, Microsoft Office, MS Excel, Wealth Products Knowledge, Organizational Skills, Time Management, Stakeholder Collaboration, Root Cause Analysis, Process Improvement

Industry

Financial Services

Description

Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Performs investigation of escalated cases with potential SPR, regulatory or policy breach. Performs sanity checks on regulatory reportable surveillance samples requirement, surveillance outcome and misconduct reporting Provides monthly update of surveillance outcome, including trend analysis Applies knowledge to conduct risk and control assessments, including evaluating business changes, in accordance with established standards; interprets data and makes recommendations. Identifies root causes of issues through research and interpretation of information and formulates preliminary recommendations for corrective actions and improvements in collaboration with stakeholders. Monitors control breaches and contributes to disseminating lessons learned for process improvement within own team, based on analysis. Applies knowledge to conduct reviews of control designs and management practices, interpreting findings to identify policy gaps and formulate recommendations for risk mitigation. Ensures the timeliness, accuracy, and completeness of own control assessments before and after process execution, making judgments based on analysis. Analyzes risks as per policy requirements, interpreting data and making recommendations. Supports in recording and responding to risk events, ensuring accurate and timely capture of information for team review. Assesses risks within scope, interpreting factual information to ensure adequate controls are in place. Assists in implementing standards and procedures that align with organizational requirements for risk management, developing working knowledge of industry practices. Identifies inconsistencies in data or results related to control points and processes throughout the business, and formulates recommendations for their implementation or improvement within own team's scope. 3-5 years relevant experience Ability to multi-task with strong organizational and time management skills Strong verbal and written communication skills Ability to problem solve and analyzes data with demonstration of attention to detail Proficient in Microsoft Office with an emphasis on MS Excel Good understanding of Wealth products will be an added advantage Bachelor's/University degree or equivalent experience ------------------------------------------------------ For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------

Responsibilities

The role involves investigating escalated cases for potential regulatory breaches and performing risk assessments. Additionally, the analyst will monitor control breaches and contribute to process improvements based on data analysis.