• Efficiently manage bookings and client schedules with precision.
• Deliver exceptional service while liaising with doctors and clients.
• Stay organised with invoicing, record-keeping, and admin tasks.

ABOUT US:

Executive Health Solutions, the leading provider of corporate health programs throughout Australia, is seeking a vibrant individual to work as a Client Services Liaison at our VIP Health Assessment Clinic. You’ll be working with our corporate executive clients and clinical teams daily in a fast-paced and rewarding environment.

YOUR NEW ROLE:

Are you looking for a dynamic and varied role where no two days are the same? As a Client Service Liaison you’ll have the opportunity to work with a broad range of stakeholders and clients in a professional and fast-paced environment.

YOUR KEY RESPONSIBILITIES:

• Coordinate and book appointments for corporate and private clients, ensuring compliance with KPIs, booking targets, and contracted program inclusions
• Perform general office administration tasks, including invoicing and record keeping.
• Handle phone calls and emails, responding to client inquiries with a warm and inviting manner.
• Act as a liaison between clients, doctors, and other healthcare professionals.
• Organise and manage the filing and screening of medical records.
• Support the Manager with various tasks as needed.

What We Offer

• A collaborative and supportive team culture – Join a friendly, hardworking team where leadership is approachable and expectations are clear.
• Opportunities to learn and grow – We value initiative and provide support to help you develop your skills.
• Quarterly social catch-ups – Engage with your team in a relaxed, social setting.
• Keep Learning - An annual educational allowance to help you keep growing and sharpening your skills.

About You We are looking for someone who is:

• Adaptable and highly organised, with experience in booking management, scheduling, or diary coordination.
• Motivated to achieve KPIs, with a proactive attitude and strong initiative.
• A confident communicator, comfortable interacting with professionals across different levels.
• Able to learn quickly and grasp healthcare-related terminology and contract requirements.

If you possess a bright and friendly manner with a can-do attitude, are reliable, enthusiastic, and confident, and enjoy working as part of a great team, we would love to hear from you!
Altius Group is an Equal Opportunity Employer and an inclusive workforce. Research has shown that, in Australia, women, people living with disability, LGBTQIA+, First Nations people, and those from minority groups are less likely to apply for a role because they feel they will not be successful. We believe in the strength of diversity and inclusion, and we would like to strongly encourage those who identify with any of these groups to apply for a role with us