Client Service Liaison at Altius Group

Darlinghurst, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

18 Oct, 26

Salary

0.0

Posted On

20 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Appointment Scheduling, Reception, Client Care, Medical Administration, Written Communication, Verbal Communication, Attention To Detail, Customer Service, Microsoft Excel, Document Management, Booking Systems, Stakeholder Liaison

Industry

Hospitals and Health Care

Description

Executive Health Solutions (EHS), part of the Altius Group, is Australia’s leading provider of corporate and executive health programs. We partner with organisations nationwide to deliver premium health assessments led by some of Australia’s top doctors and allied health professionals. We are seeking a motivated Client Service Liaison / Receptionist to join our VIP Health Assessment Centre in the St Vincents Clinic Darlinghurst on a Part-time or full-time basis. This is a dynamic, client-facing role where no two days are the same. You’ll be responsible for appointment coordination, client care, and ensuring the smooth day-to-day running of the clinic, supporting doctors, exercise physiologists, and corporate clients. *We are happy to speak with candidates looking for 3- 5 days a week Key Responsibilities Coordinate and book appointments for corporate and private clients in line with daily KPIs Deliver a professional, welcoming experience for clients throughout their clinic visit Manage inbound calls, emails, and client enquiries Liaise with doctors, exercise physiologists, and the wider clinic team Maintain booking schedules, client records, and medical documentation Support general clinic administration, stock control, and client-facing areas Experience in appointment scheduling or reception, ideally within a medical or allied health environment Polished written and verbal communication, with confidence dealing with senior executives Strong attention to detail and ability to manage multiple appointment types A proactive, customer-focused mindset Confidence using booking systems, Excel, and document management tools Why You’ll Love Working With Us Small Clinic, Big Vibes: Be part of a close-knit, supportive team Performance Rewards: Team-based KPI incentives (gift cards and bonuses) Learning & Development: Annual education allowance Positive Culture: Regular team activities and a genuinely friendly workplace Career Pathways: Opportunities to grow within the Altius Group If you bring a warm phone manner, strong organisation skills, and pride in delivering exceptional service, we’d love to hear from you. Altius Group is an Equal Opportunity Employer and an inclusive workforce. Research has shown that, in Australia, women, people living with disability, LGBTQIA+, First Nations people, and those from minority groups are less likely to apply for a role because they feel they will not be successful. We believe in the strength of diversity and inclusion, and we would like to strongly encourage those who identify with any of these groups to apply for a role with us.

Responsibilities

Coordinate and book appointments for corporate and private clients while ensuring a professional welcoming experience. Manage clinic administration, including inbound enquiries, medical documentation, and support for healthcare professionals.