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Client Service Representative at ADP

Taipei, , Taiwan -

Full Time

Start Date

Immediate

Expiry Date

09 Feb, 26

Salary

0.0

Posted On

11 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client Service, Payroll, Labor Pension, National Health Insurance, Employment Insurances, Tax Calculation, Labor Laws, HR Processes, Communication Skills, Interpersonal Skills, Attention to Detail, Team Spirit, Excel, Word, Training, Counseling

Industry

Human Resources Services

Description

1. Work closely with clients for accurate and timely payroll, labor pension, national health insurance, labor / employment insurances and tax (national taxes and regional taxes) related calculation 2. Coordinate closely with internal teams to ensure Client services and cases are monitored and delivered in and accurate, timely and professional manner. 3. Maintain client relationship to improve client’s satisfaction 4. Provide suggestions, counselling, and updates to Clients in areas of Labor Laws, payroll, labor pension, national health insurance, labor / employment insurances, Individual Income tax policy, HR processes etc. independently. 5. Maintain internal services procedure manuals and business process documents. 6. Participate in testing and validation of services and system upgrading. 7. Assisting Client Service Manager in reviewing and improving services processes and procedures. 8. Participate in client’s meeting to provide expert HR and Service advice. 9. Provide Training for clients and internal operation teams when necessary. Qualifications 1. Bachelor’s degree or above in HR Management, Business Administration or related. 2. With 3 years + hands on Payroll & Lodgment experience, or HR professional particularly in the area of C&B and labor law. 3. Be familiar with salary structure, employment, Statutory benefit, payroll and tax rules. 4. Good command of spoken and written English. 5. Professional attitude, efficiency, and attention to details. 6. Good team spirit, communication and interpersonal skills. 7. Good computer skills, particularly in Excel, and Word. 8. Good Team Player. 9. Enjoy collaborating with Cross Function to win together.

Responsibilities

The Client Service Representative will work closely with clients to ensure accurate and timely payroll and related calculations. They will also maintain client relationships and provide expert advice in HR and service areas.