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Client Service Representative at Community Veterinary Partners

Randolph Township, New Jersey, United States -

Full Time

Start Date

Immediate

Expiry Date

23 May, 26

Salary

0.0

Posted On

22 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Multi-tasking, Prioritization, Interpersonal Skills, Client Facing, Veterinary Setting Experience, Medical Setting Experience, Answering Phone Calls, Client Check-in/out, Patient Record Documentation, Appointment Scheduling, Surgery Coordination, Invoice Processing, Payment Processing, Email/Text Response, Communication With Staff, Clerical Duties

Industry

Veterinary Services

Description

The American Animal Hospital, a busy 3 doctor practice located in Randolph NJ, is seeking a dedicated team player to join our team at the front desk! Our ideal applicant will have experience in a fast paced environment with a strong ability to multi-task and prioritize various job functions. Our receptionists are the first and last impression that every person has at our hospital and because of this we take great pride in our relationship with our clients. Strong interpersonal skills are a must as well as contributing to the team dynamic. For this reason we prefer applicants with experience dealing with clients face to face as opposed to over the phone. Must have experience in a veterinary or medical setting with the ability to work evenings and weekends. We offer competitive benefits plus a 401(k). Responsibilities: * Answer a high volume of phone calls * Provide information about our products and services * Checking in/out clients * Document and update patient records * Coordinate and schedule appointments and surgeries * Process invoices and payments * Respond to client emails/texts and process faxes * Communicate with doctors and technical staff to ensure pet health care needs are taken care of * Various other clerical duties as assigned Qualifications: * Previous experience in customer service in veterinary or medical setting * Ability to build rapport with clients * Ability to prioritize and multitask * Positive and professional demeanor * Excellent written and verbal communication skills

Responsibilities

Responsibilities include managing a high volume of phone calls, providing information about services, checking clients in and out, and documenting patient records. The role also involves coordinating appointments, processing payments, and communicating with medical staff to ensure client needs are met.