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Client Service Representative, Erie, Pennsylvania at Suveto

Erie, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

02 Jan, 26

Salary

0.0

Posted On

04 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Front Desk Management, Scheduling, Euthanasia Paperwork, Payment Processing, Administrative Duties, Emergency Assistance, Mentoring, Communication, Organization

Industry

Veterinary Services

Description

Pennsylvania Only -Provide high quality customer service that meets or exceeds the expectations of our clients while supporting the doctors and support staff. Pennsylvania Only - � Manage the front desk by greeting clients, checking patients in/out, scheduling rechecks and signing visitors and vendors in. � Oversee the clinic flow. � Manage and assist client in the euthanasia paperwork process. � Discuss payment choices with clients. � Process Daily Estimate Report (Out Window CSR). � Assist with daily administrative duties such as printing schedules, pulling charts, filing, emailing medical records, distribute daily mail and purging charts in system. � Maintain knowledge of extension numbers to reach employees throughout the network. � Assist in emergency situations by expediting calls to triage staff members. � May require mentoring or overseeing students from various educational programs. � Perform other job duties as assigned.

Responsibilities

The Client Service Representative is responsible for providing high-quality customer service and managing the front desk operations. This includes greeting clients, checking patients in and out, and assisting with administrative duties.