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Client Service Representative at Fred Martin Motor Company
Apex, North Carolina, United States -
Full Time

Start Date

Immediate

Expiry Date

22 Jun, 26

Salary

0.0

Posted On

24 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Communication, Multitasking, Client Concerns, Appointment Scheduling, Coordination, Compassionate Information, Payment Processing, Team Support, Positive Attitude

Industry

Veterinary Services

Description
Description Peak Paws Advanced Veterinary Hospital is a locally owned, 24/7 veterinary practice providing emergency and rehabilitation care for pets. We are committed to work-life balance, offering schedules that allow team members to prioritize family, social, and academic commitments. Full-time staff work 4 days per week (36 hours) with schedules posted at least one month in advance, and paid time off accrues continuously. Comprehensive benefits begin on day one. What You’ll Do: Greet clients and pets, ensuring a welcoming experience Answer phones, schedule appointments, assist with client concerns and questions, and coordinate with referral doctors and the local veterinary community Provide clear, compassionate information about pets’ visits Assist with check-out and payment options Support the veterinary team in a fast-paced environment Requirements Positive attitude and excellent customer service skills. Strong communication and multitasking abilities in a fast-paced environment. Previous experience in veterinary reception, client service, or customer support preferred but not required. Willingness to learn and grow in a client-facing veterinary support role. Why Join Us Flexible schedule Continuous accrual of paid time off. Comprehensive health insurance and benefits package starting on day one. Supportive, team-oriented environment with opportunities to grow. This organization participates in E-Verify. Apply today to join a team that values pets, clients, and your career!
Responsibilities
The representative will be responsible for greeting clients and pets, managing phone calls, scheduling appointments, and coordinating with referral doctors to ensure a welcoming experience. They will also assist with client concerns, provide information about visits, and support the veterinary team during check-out and payment processes.