Client Service Representative at Teksystems Global Services LLC

Madison, Wisconsin, United States -

Full Time

Start Date

Immediate

Expiry Date

24 Apr, 26

Salary

43680.0

Posted On

24 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication, Collaboration, Problem Solving, Multi-tasking, Microsoft Office, Coaching, Regulations, Internal Procedures

Industry

IT Services and IT Consulting

Description

TEKsystems is hiring several Client Service Representatives to assist a client located in Madison, Wisconsin. These positions are permanent placement and require no contract period! These positions would be full-time (40-hour work week) and would take place ON SITE. This role is a great foot-in-the-door opportunity for someone looking to get experience with a reputable employer in the area! Job Description -Respond in a timely manner to all communications from assigned clients -Maintain a positive and reliable relationship with their assigned clients -Address and resolve customer inquiries, problems and complaints regarding products and services -Work with the appropriate team members and management on effective resolutions -Utilize the appropriate programs and tools to aid in client success, provide coaching and assistance as needed regarding operating platforms -Stay apprised of regulations and internal procedures, works with team members and management to provide the optimal and accurate service possible Qualifications -Excellent customer service, communication (verbal and written), and collaboration skills, along with being friendly, personable and results oriented -Ability to exercise independent judgement with respect to matters of significance -Must be able to multi-task and be comfortable working with a variety of personalities including clients and co-workers -Knowledge of Microsoft Office suite including Outlook 365, Word, and Excel -Ability to learn, understand and utilize the company and department systems Hours 40-hour work week, 8-hour shift between 9:00am-6:00pm CDT- flexible here. Pay $41,600- 43,680/ year If interested, please apply with your most up to date resume and a recruiter will reach out to you right away! Job Type & Location This is a Permanent position based out of Madison, WI. Pay and Benefits The pay range for this position is $41600.00 - $43680.00/yr. An amazing benefits package so you can rest assured your needs are taken care of. (Ask for PDF) Paid time off so you can have time to relax and experience a healthy work-life balance. Monday to Friday schedule with regular hours. Workplace Type This is a fully onsite position in Madison,WI. Application Deadline This position is anticipated to close on Feb 5, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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Responsibilities

The Client Service Representative will respond to client communications and maintain positive relationships. They will address customer inquiries and work with team members to resolve issues effectively.