Client Service Specialist II (Bilingual Required) at The Agricultural and Labor Program Inc
DeLand, FL 32724, USA -
Full Time


Start Date

Immediate

Expiry Date

09 Nov, 25

Salary

0.0

Posted On

09 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Information Technology/IT

Description

SUMMARY:

Provides community development guidance and case management for clients in assigned counties.

How To Apply:

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Responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Includes the following:

  • Serves as a case management specialist/social worker with a client population.
  • Monitors, evaluates, and maintains community service network in ALPI service areas.
  • Determines client eligibility for available services.
  • Guides clients in the completion of applications and the collection of information necessary to verify qualification for services.
  • Provides information to the public on the availability of programs and activities.
  • Works with other community based organizations and entities in providing referral services and in the establishment of partnerships. Also assists in promoting proper outcomes of case management clients.
  • Coordinates with field staff from other departments in assigned counties in order to share ways of improving services to the community.
  • Collects and documents all developed resources and submits for data input.
  • Enters client information into appropriate database(s) and updates said database(s) with service information, case notes, etc., as required by policy and/or practice.
  • Prepares purchase requisitions and/or voucher/check requests for payment of eligible services and expenses.
  • Maintains a weekly log of obligated expenditures per network site.
  • Maintains documentation of contacts at each network site.
  • Collects documents depicting the mission, operations, and purposes of various group and organizational partnerships.
  • Maintains an allocated budget for Polk County from Director for expenditure.
  • Responds to needs of network sites relative to the delivery of department services.
  • Provides training to network sites within each county for an efficient delivery of services to clients.
  • Establishes and maintains an information referral system in order to provide clients services that are currently available within the community.
  • Performs other duties as assigned.
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